Shipping policy

 

Shipping Policy:

We are committed to delivering craft supplies to your doorstep promptly and efficiently. Here's an overview of our shipping policy:

  1. Processing Time:

    • Once your order is received, it will undergo processing within 5-7 business days.
    • Please note that processing time may be slightly longer during peak seasons or promotional periods.
    • Pre-order items are the exception. A pre-order is an item that is sold out and on its way back to us. It is marked as a pre-order on the product page and in your cart, with the date we expect to ship it by, and that date replaces the processing time above. If your order has both in-stock and pre-order items, we ship the in-stock items right away at no extra shipping cost to you.

  2. Shipping Method:

    • We partner with reliable shipping carriers to ensure secure and timely delivery of your items.
    • All orders are shipped via standard shipping, which typically takes 3-5 business days for domestic deliveries.
    • For international orders, shipping times may vary depending on the destination.

  3. Shipping Fees:

    • We offer one flat-rate shipping fee of $8.
    • Free shipping is available for orders exceeding $50.
    • Any applicable shipping fees will be calculated and displayed during the checkout process.

  4. Tracking Your Order:

    • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number.
    • You can use this tracking number to monitor the progress of your package and estimate its delivery date.

  5. Delivery Timeframe:

    • Please note that delivery times may vary depending on factors such as your location and any unforeseen circumstances faced by the shipping carrier.

  6. Order Updates and Communication:

    • We will keep you informed throughout the shipping process, from order confirmation to delivery.
    • In case of any delays or issues with your order, our customer support team will reach out to you promptly to provide assistance.

  7. International Shipping:

    • We offer international shipping to select countries.
    • Please note that international orders may be subject to customs fees, taxes, or duties imposed by the destination country. Any additional charges are the responsibility of the customer.

If you have any further questions or need assistance with your order, please don't hesitate to reach out to our customer support team at fourseasonsofhappiness@yahoo.com. We are here to ensure a seamless and enjoyable shopping experience for you.